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11 December 2017

We are pleased to announce that we will be once again exhibiting the Plexidors at Crufts, in 2018. We will be in our usual place of Hall 4 Stand 24, which is just up the steps from Hall 5. We will have not only the Plexidors available for customers to see and feel, but also the Petitamis tags range. Why not come along and see us between 8 & 11 March.

 

 

16 December 2016

We are pleased to announce that we will be once again exhibiting the Plexidors at Crufts, in 2017. We will be in our usual place of Hall 4 Stand 24, which is just up the steps from Hall 5. We will have not only the Plexidors available for customers to see and feel, but also the Petitamis tags range. Why not come along and see us between 9 & 12 March.

 

30 November 2016

**Christmas and New Year deliveries** Our website will be open for orders and inquiries 24/7 throughout the Festive period, but we are restricted to dispatching orders on the days that courier companies and the Post Office are working. For deliveries before Christmas Eve, we must receive them by 10 a.m. at the latest on 23 December. There will be no dispatches between 24 and 27 December, with normal service resuming on 28 to 31 December. There will be no dispatches on 1 & 2 January with everything returning to normal on 3 January. We will aim to process every order over this period within 24 hours and dispatch on the next working day (subject to availability). We understand that existing customers who order springs, weatherseal or panels etc, probably need these urgently, so these will be treated as a priority.

 

 

15 October 2016

We will be closed between 21 and 31 October inclusive. Orders can still be placed on-line during this time and they will be processed for dispatch on 1 November. We will have e-mail availability during this time

1 October 2016

We will once again be at Discover Dogs at ExCeL London, on 22 & 23 October. Come and see us on Stand 236 where will have all the Plexidors on display as well as the full range of Petitamis tags on show. 

14 April 2016

We are now happy to be able to supply the Petitamis range of pet id tags. These are all made in Itlay and offer the highest quality tags. 

The metal tags are zinc alloy die-cast aluminium so will not corrode. We use a laser printer to print the text onto labels with black ink so the text stands clear and easy to read. We do not engrave the tags as we had found that engraving can wear off and become illegible. Using a very strong adhesive, the labels are fixed to the back of the tag and then a clear resin bubble is placed over the label, to make it 100% waterproof. This resin bubble also acts as a mini magnifier to make the text stand out. Each tag incudes a 15mm zinc alloy split ring for easy attachment to your pet’s collar.


The styles range from detailed breed specific dog heads to cat silhouettes, as well as other attractive shapes, such as bones and paw prints. The dog breed range currently has 34 different breeds available, but we are adding more regularly. We will make announcements on our home page and in the News section as other breeds become available.

All of the tags are 2mm thick. The large tags measure 35mm wide by 35mm high and weigh 10g. The small tags are 25mm wide by 25mm high and weigh 7g.  

 

The new and innovative line, PLEXY, is lightweight but very strong. They are attractive and elegant, made of coloured thermoplastic polymer and can be personalised with the same waterproof labels as the metal tags. Weighing only 3g for the large size and 2g for the small ones, they measure 35mm x 35mm (L) and 25mm x 25mm (S).

 

 

 28 March 2016

We will soon be launching a range of high quality, weatherproof name tags for your dogs and cats. These will be in a variety of styles and colours in a Zinc alloy die-cast aluminum with the details printed, not engraved. You tell us what you wish to have printed, such as pet name, address, phone number etc (maximum 4 lines of text) and we print this onto a highly adhesive aluminium label, which is then covered by a clear resin to make it weatherproof. Keep checking back for updates on the availability of the tags.

3 March 2016

As we will be at Crufts 2016, we will be closed between 9 & 14 March inclusive. Orders can still be placed on-line and these willbe processed chronologically when we return. If you are going to Crufts come and see the Plexidors in Hall 4 Stand 24, where we will be offering up to 30% show discount and free delivery.

 

1 December 2015

The December sale is now on! Up to 30% savings on all doors for the whole of December. 

 

14 November 2015

We will be closed between 6 and 29 December inclusive. To compensate for this we will be having a month long sale during the whole of December. So all orders placed between 1 and 31 December will be subject to sigificant savings. Keep watching this space to find out how much!

 

All orders placed between 1 and 5 December will also be at sale prices and will be dispatched straight away (subject to stock levels). All orders placed whilst we are closed will be processed chronologically and will be dispatched on 30 December (again subject to stock levels). So the last date to place an order and get it dispatched before we close will be Saturday 5 December.

 

Further information about the savings will be posted here soon.

5 November 2015

Keep watching!! An announcement about special December deals will be here soon. 

 

29 October 2015

Watch this space for an announcement coming soon about some really special deals in December!

 

 

15 OCT 2015

As we are at Discover Dogs, we will be closed between 16 and 22 October. Orders can still be placed on-line and these will be processed chronologically, for dispatch on 23 October.

 

6 JULY 2015

We have today discovered that voicemails left on our 0800 number have not been passed to us. Please accept our apologies if you have left a message and we have not replied. Unfortunately any messages left before 1 July have been deleted so we cannot access them retrospectively. So if this means your call was missed please do call again on 0800 904 7167 as it is now working.      

 10 MARCH 2015

We now have a freephone telephone number - 0800 904 7167

                                                                  

1 MARCH 2015

As we will be at Crufts, we will be closed from Wednesday 4 March until Tuesday 10 March. Orders can still be placed on-line and these will be processed upon our return.

2 JANUARY 2015

We will be increasing our prices on 1 March 2015.

2 DECEMBER 2014

We are pleased to announce that we will once again be in our usual location at Crufts 2015. Please come and see us between 5 & 9 March in Hall 4 Stand 24, where we will have the whole Plexidor range on display. We will be running a free prize draw and will have Crufts discount prices.  

10 May 2014

As we will be at the London Pet Show, we will be closed from Friday 16 May until Thursday 22 May. Any orders placed on-line during this time will be processed in order upon our return. 

 

10 MARCH 2014

*HEARTBLEED VULNERABILITY CONCERNS*

We are pleased to inform uses that our SSL certificate by Thwate, is NOT affected or vulnerable to the current security issue called 'Heartbleed'. All user data on this website is encrypted and secure. 

 

31 MARCH 2014

We will be exhibiting the Plexidor range at the London Pet Show, Earls Court on 17 & 18 May 2014. Why not come and see us on Stand D658 near Discover Dogs. 

 

1 JANUARY 2014

We have now completed our move and will be fully functional by Monday 6 January 2014. Our new address is:

Bayside

Lunan Bay

Angus

DD11 5ST

01241 830421

 

Our shipment from the manufacturers has arrived in the UK and so we should be dispatching back orders on 6 January. We will now be fully stocked again and in a change to previously, we are now holding stocks of the Electronic Plexidors for doors and walls.

 

20 DECEMBER 2013

Due to our impending relocation at the end of the month we are now closed until Monday 6 January 2014. Please accept our apologies for this and our gratitude for your patience whilst we move. We will be able to respond to e-mails during this period but will unfortunately not be able to despatch any orders. Anyone wishing to contact us can do via this site. 

 

We will update our new address and phone number on the site over the New Year period.

 

Wishing everyone a very merry Christmas, Happy New Year and a prosperous 2014. 

 

9 DECEMBER 2013

We are very pleased to announce that once again we will be on our usual stand at Crufts 2014. Please come and see us between 6 & 9 March in Hall 4 Stand 24. We will be running a free prize draw and Crufts discount prices. 

 

30 OCTOBER 2013

We will be relocating to new premises at the end of December 2013. This will be a significant event for us and as such will mean that we will have a reduced service in the build up to it. We will close on 20 December and will reopen completely on 6 January 2013. We will have e-mail access during this time and will have a limited capability to dispatch orders from 3 January. The last date that we will ship for deliveries prior to Christmas is 20 December, so orders must be placed by 10 p.m. on 19 December.

 

As a consequence of the impending move, we will be reducing our stock levels in November and December to minimise the stock that needs to be relocated. We have a contingency to have a resupply very early in the New Year, but unfortunately some of the most popular products will be in short supply as the date of the move approaches. If you need replacement parts, or will do in due course, it may be prudent to order these now, so that you do not miss out if we run out. 

 

Please accept our apologies for any inconvenience this may cause. Please bear with us during this busy time, and we look forward to continuing to provide even higher levels of customer service and a first class product range.

 

Thank you for your patience. 

 

 

24 OCTOBER 2013

We will be closed between lunchtime Thursday 24 October and the morning of Monday 28 October, as we will be at the Pet Expo 2013, at Glow Bluewater Kent. Orders can still be placed on-line and these will be processed for dispatch on 28 October. 

30 AUGUST 2013

We have been informed by the US manufacturers that the PD TS doors are being discontinued. These are the single panel Top Swing flaps.

 

19 JUNE 2013

Sliding Track size issues

We have discovered that Plexidors manufactured before 2008 have a very slightly wider security plate which does NOT fit the new Sliding Tracks. Any Plexidor made after 2008 will have the correct size security plate which will fit straight into the Tracks. Customers wishing to purchase Sliding Tracks but who are unsure about whether they have the correct size plate, should call 01306 743944 to confirm. We will need the width dimensions of your existing plate to establish whether it will fit the Tracks. If the existing plate is too wide a replacement plate can be purchased and the prices for these are included in the Sliding Track section on the Replacement Parts and accessories option.  

 

17 MAY 2013

The Sliding Tracks are nearly here!!!

 

Our first shipment of the new Sliding Tracks has left the USA this week and we hope to have them available early next week. Customers who have already placed their order will be contacted as soon as the tracks arrive to arrange delivery. We will have good stocks of all sizes and colours so any new orders should be able to be processed straight away. Thank you for your patience.

 

27 APRIL 2013

We are advised by the manufacturers that the production of the Sliding Tracks is on schedule and we hope to have these available possibly in the week after the May Bank Holiday. Orders already placed will be processed as soon the Tracks arrive. There has been a huge interest in these and we expect them to be very popular once some customers fit them and word gets around.

 

25 APRIL 2013 *****5 DAYS REMAINING******

Anyone who picked up one of the special leaflets included with the Crufts show guide can use the discount code for purchases on-line or by phone until 1 May 2013. Simply mention the code on the phone or at checkout on-line input the code in the comments box. On-line orders will still show the full price at checkout, but the discount will be applied when payment is processed. 

21 MARCH 2013

We are pleased to announce an exciting new accessory that will be available in early May.

A development which many existing customers will welcome, is the new Security Plate Sliding Tracks! These are aluminium tracks (similar to the top frame piece on door units) which screw into the existing security plate screw holes on the interior frame. Then the security plate slides in and easy use flip locks secure the plate in place. 

These are available in Silver, White and Bronze and will fit all Med, Large and XL door and wall units.

Orders are being taken for these now, though no payment is required until they are ready and these will be dispatched as soon as we receive them in May.

11 March 2013

Anyone who picked up one of the special leaflets included with the Crufts show guide can use the discount code for purchases on-line or by phone until 1 May 2013. Simply mention the code on the phone or at checkout on-line input the code in the comments box. On-line orders will still show the full price at checkout, but the discount will be applied when payment is processed. 

1 March 2013

In our latest catalogue which we are mailing out, we have included the new slide-in tracks for the security plate. This is a recent development from the manufacturers to make the fitting of the security plate so much easier. Because of the production time for these they are not actually available until some time in the Spring. We will update this page when we have further news.

 

12 December 2012

We are pleased to announce that we have been advised by the Kennel Club that our stand at Crufts 2013 will be in the same location for the 10th successive year. Please come and see us and find out for yourself why the Plexidor is the best dog door you can buy. We will be in Hall 4 Stand 24 from 7-10 March.   

 

2 October 2012

We have been advised by the US manufacturers that owing to production costs and lack of demand, the 4 designer colours are being phased out. They do have limited stock of some colours in the different sizes but these are running low. If you wish to have a designer colour please call 01306 743944 ASAP to confirm whether that colour is available. Once they are gone there will be no more.  

1 September 2012

We have just sent off our application for our usual trade stand at Crufts 2013 and if the Kennel Club approve it we expect to be in the same location in Hall 4 when the show starts on 7 March.

 

14 DECEMBER 2011

We are pleased to announce that we have received notification from The Kennel Club that for the 9th year in succession we have the same location for our stand at Crufts. Please come and see us and the doors in Hall 4 Stand 24 between 8th and 11th March 2012.

 

12 DECEMBER 2011

TELEPHONE FAILURE. Our telephone land line problems have now been resolved and we can now receive, calls, faxes and voicemails. Please accept our apologies if you have tried to call in the last week and thank you for your patience.

 

8 December 2011

TELEPHONE FAILURE. We have had a significant telephone issue for the last few days which means callers have been unable to leave messages on our landline answerphone. Please accept our apologies for this. The problem is still being resolved so in the meantime please use the mobile number 07947 847922 or text to that number and we will call you back. This number may also go to an answerphone but at least you will be able to leave a message 

20 September 2011

We have recently been experiencing difficulties with our SSL Certificate which shows web users that our site is authentic and safe. Anyone visiting the site would have received a warning that the site could not be confirmed as secure and they should proceed with caution. This was caused by a number of factors out of our control, but the situation is now resolved.

 

All transactions on our site are, and always have been, encrypted to protect all personal and payment data. Unfortunately recently the certification on the site to verify this was missing so this may have caused concern.

 

As you will now note at the foot of every page is the golden padlock logo and verification that the site is secured by Thwate.

 

Please accept our apologies for any concern or confusion that this has caused. 

 

 

1 July 2011

We have recently introduced a new size door in the KennelPlex range. The BG1113 is the equivalent of the Medium size Plexidor but with all the same attributes as the BG1825 (XL) and BG1418 (Large) .

31 March 2011

 A final reminder that we have not yet increased our prices in line with the VAT increase on 4 Jan 11, but we will be having a price rise on 4 April 11 so get your orders in before then to beat the rise.

17 March 2011

As mentioned in December we have held our prices despite the VAT increase on 4 January.  Reluctantly we will be increasing our pricing on 4 April, which will be our first price rise in 3 years. Get your orders in now beat the rise. Any orders placed before midnight (BST) on 3 April will be at the current price even if the item is out of stock.

 

14 March 2011

A phenomenal 4 days at Crufts means we have sold out of certain sizes and colours. We aim to have a restock in early April, but can orders can still be placed on-line and will be processed in order once they are back in stock. Some sizes and colours are ready for immediate dispatch.

 

27 February 2011

Only 10 days to go now until the start of Crufts 2011. Please come and see us at our stand. Hall 4 Stand 24 between 10 and 13 March.

21 February 2011

We are pleased to announce that the delay in production of Electronic Plexidors is now resolved and they are available again.

 

11 January 2011

We have been informed by the US manufacturers that there is a delay in production of the Electronic Plexidor at the moment. This means that they are unable to supply these until at least the end of February 2011. They will still take orders for the doors and will process them chronologically when they are ready for dispatch. So if you wish to have an Electronic Plexidor it will be beneficial to place an order soon so that we can get it as soon as they are ready again. Credit and Debit card payments will not be processed until the doors are in the UK. 

 

16 Dec 2010 - VAT Increase 4 January 2011

Though the government have announced that VAT is rising from 17.5% to 20% on 4 Jan 2011, our prices will remain the same until 4 April 2011.  

 

13 Dec 2010

 

We are please to announce that we have been advised by the Kennel Club, that once again our stand at Crufts is in the same location as the last 8 years. Come and see us in Hall 4 Stand 24, between 10 and 13 March 2011.

 1 May 2010

We are aware of a printing error in our current leaflet, which many people collected from us at Crufts. On Page 6 it states that we have a 30 day money back guarantee and a 12 month warranty. Both of these are incorrect. We offer a 90-day money back guarantee and a 5-year warranty

 

 


  

 

     


 

 

 

 

 


 



 


 

 

 

 

 

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****NEW TAGS NOW IN STOCK**** We are pleased to announce that the long-awaited Husky, Great Dane and Dalmatian tags are now available to order. We will exhibiting the Plexidor pet doors and Petitamis pet tags at the National Pet Show in November. Visit us on Stand D233 at the NEC, Birmingham on 3 & 4 November.