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Frequently Asked Questions
  1. Why is the Plexidor the 'Ultimate'Pet door?
  2. What is the best pet door for a wall?

  3. Can the wall unit tunnel be cut to different sizes?
  4. Do you have a pet door that will let my dog out and keep the cats in?

  5. Can the Plexidor be fitted into glass?
  6. What is there to stop other dogs and cats coming into my house?
  7. Can the Plexidor be fitted into UPVC doors?

  1. Why is the Plexidor the 'Ultimate'Pet door?

    There are a number of reasons why the Plexidor is a better investment than regular pet flaps.


      - The Plexidor has aluminium frames and plexiglas panels which make them much harder wearing than plastic flaps or doors which can break easily with larger lively pets.


     -  As the Plexidor is spring operated it does not rely on gravity to close it unlike flaps, so is far more resistant to wind. It also has superior weatherseal making it far more weatherproof than ordinary pet doors.


     -  Because it offers a higher degree of weatherproofing it will save you money in the long run in heating bills (or air-conditioning in the summer if you are lucky!)


     -  Owing to the materials used in the Plexidor and its longevity you will save money in not having to keep replacing cheaper plastic doors.


     -  Even though the Plexidor is hard-wearing, inevitably things will wear out eventually. But do not despair as every part of the Plexidor is replaceable. We carry a full stock of replacement parts, so after 5-10 years of use your springs may start to show signs of their age, but to replace these costs less than a new plastic flap type door.



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  2. What is the best pet door for a wall?


    The best pet door for a wall is the Plexidor Wall Unit, click Wall. It is exactly the same as the standard Plexidor except it comes with an aluminium tunnel piece which can be cut to fit walls between 5cm and 30 cm (2 inches to 12 inches). The aluminium tunnel pieces consist of 2 'u' shapes for top and bottom with 2 uprights for either side. These fit together and line the hole through the wall.  

     

    plexwallr1.1.1.jpg



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  3. Can the wall unit tunnel be cut to different sizes?

    Yes, the aluminium tunnel can be cut between 5cm & 30cm (2 to 12 inches) to suit your wall.

     

    For thicker walls, we can supply the aluminium tunnel pieces up to 60 cm (24 inches) but this is a special order and needs to be shipped from the manufacturer. Please allow at least 28 days for these extra long wall pieces if you are planning your wall installation project.



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  4. Do you have a pet door that will let my dog out and keep the cats in?


    Maybe/Yes. The Plexidor XL almost always works. As the Plexidors get larger the springs get stronger. 95% of cats will not use the Plexidor XL. Most cats will use a Plexidor L or smaller.


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  5. Can the Plexidor be fitted into glass?

    PlexiDor Glass

    The PlexiDor can be installed in a sliding patio door, French doors, or even a window.

    The PlexiDor will not block any part of the opening. With this system the glass door or window will still work just like the factory intended.The Plexidor can be installed in the exact same thickness of glass you already have.

    * Note - The PlexiDor is 45mm thick and the thickness of most double glazing is roughly half that thickness. This means that some form of frame will be required around the Plexidor to complete the installation.

    ** The process for installing the Plexidor into glass differs from the process to fit into wood, UPVC etc as the screws willnot penetrate the glass. Therefore anyone considering installing the Plexidor into glass is strongly advised to view the below YouTube clip. It is also strongly advised that any cutting into is only done once the installer has access to the Plexidor and can then establish how it needs to be afixed to the glass**

    https://www.youtube.com/watch?v=X1fZmvHD2WI  Copy and paste this link into your browser to see a You Tube video shows of a Canadian glass installer with his own glass conversion kit. These conversion kits are not available in the UK but will provide a useful guide on how the PlexiDor is fitted into glass. 

    Glass used in doors and windows is toughened. This procedure makes it stronger than regular glass, but it also means any cutting or grinding must be done prior to the toughening process. Thus, the existing pane must be replaced.

    To install a PlexiDor pet door through glass, an installer will measure the width, height, and thickness of your existing pane. The Plexidor will be mounted in the new pane, which will be installed exactly the same way as the original glass. To make things even better, the old pane can be put back if you were ever to sell your home to someone without a pet, or if you no longer require a pet door.

    .plexidor installed into glassEF.jpg

     

     



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  6. What is there to stop other dogs and cats coming into my house?

    The Electronic Plexidor has been developed  to do exactly that.  A sensor built into the door "reads" the key code on the RFID key and opens only for your pet. The panel then unlocks and slides up like a mini garage door.

     

    Some aspects of the Electronic Plexidor



    • Pet and Child Safe-Panel won't close when obstructed. Total control up and down. No pinched tails. No pinched fingers. Panel will not free fall with power failure.


    • Dependable-Runs on household current. Collar key is waterproof and does not need batteries. Key fastens securely to collar. Interior mounted motor will not freeze up in cold.


    • Durable-Steel and hardened aluminium frame with thick acrylic closing panel. Wall units include aluminum tunnel pieces and stainless steel mounting hardware for years of service. No unsightly rust streaks on your home.


    • Easy to Use- One button programming to add or change collar codes quickly and simply. Collar key snaps on easily and stays on. Comes complete with pet door, exterior trim, stainless steel hardware, 2 collar keys and power supply.

     



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  7. Can the Plexidor be fitted into UPVC doors?

    Yes it is very straightforward to fit the Plexidor into UPVC and in fact is the same as for wooden doors. What needs to be remembered though, is the thickness involved. The Plexidor is 45mm thick because of the spring mechanism at the top. UPVC doors are usually around half this thickness so there will be an overlap. This needs to be on the inside of your door to retain the weatherproofing. The excess is then finished with beading of your choice to match, such as strips of UPVC.

     White Plexidor in UPVC 1.jpg



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